•Shop Stewards are the eyes and ears of a union. They make sure that the contract is enforced fairly. If there are problems, it is up to the Shop Steward to file a grievance or resolve the problems through other means.
•Shop Stewards are not only important to the daily operations of the union, they are also co-workers who care deeply for worker rights. They are usually the first people to learn of a member's grievance.
•Shop Stewards take time out of their busy schedules to attend union meetings, to study their contract so they are skilled at interpreting it, and to meet with union staff.
•Shop Stewards receive valuable training, and are well experienced in conditions of work, job descriptions, safety and health, salary classifications, and the benefit package.
What is a grievance?
In general, a grievance is an allegation by an employee that there's been a violation of the contract. But the specific definition of a grievance may vary from contract to contract; consult your particular contract for the specific definition that applies to you.
What is the grievance process?
There are many ways the union empowers you to resolve problems with your employer. But if those fail and you need to file a grievance, you need representation - someone to prepare and present your case. Trained stewards give you that representation.
Local 503 has bargained strong grievance procedures into our contact to which management must respond promptly and fairly.
When you're part of a strong union, representing the overwhelming majority of workers, your employer has to listen to you.